客戶評價
由實住客人提供的真實點評
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Long story. Overall is still pleasant. Some might say it’s a new hotel, cut some slack for them. Yes and no. If you are not ready, then don’t open. I would say either understaff or staffs are not experienced or well trained. To those that were working there now, I can see that they are doing their very best. Higher management might want to see how to improve further.
1: Reached hotel at 12pm. Put my luggage at reception and went out. They already have my booking and name verified. Came back at 4pm, waited for 30 minutes and gave me the wrong room type from my booking. When I went down to the counter, told me that my room is not ready yet. At 4pm and my room is not ready yet? The fact is that, there’s a group of walked in customers in front of me when I came back. They gave my room to them thinking that I am not back yet. And I have to wait for the other room, which was given a late checked out. And the guest had just left and room is not ready for me. So they put me up in another room to wait for my room.
2: Very generous with space. Room is spacious. Bright. Nice and clean. Which I think it has to be as it is a brand new hotel just opened in less than 2 weeks ago.
3: Stingy with water. Gave only 2 bottles of water. 250ml type. Asked for more and said at most can give 2 more only.
4: Water heater temperature not constant. One moment become very hot and one water becomes cold. And the hot that it suddenly became was very hot. Quite dangerous.
5: There is no robot to bring up your food deliveries and send anything that you request from hotel. You will have to go down to pick up your deliveries and wait for hotel staff to bring to you anything that you request for. I have to wait for 45 minutes for a pair of slippers.
6: The shower area had a design flaw that allows water to flow out when you shower and water ponded right in front the vanity counter. That was how I needed an extra pair of slippers.
7: The blinds of the windows are another wrong choice of blinds to install. You need to lower the entire day blind then you can bring up the black out blind. There are 7 panels of them in the room. My arms are sore after that. And you need to repeat the entire process to bring it up in the morning if you wish to see outside the window.
8: TV doesn’t have access to paid TV. Can only watch local channels.
9: Drop off point do not have a shelter like neighboring buildings. You get wet going in and out of the hotel entrance if it rains.
10: My room was on the top floor. Each time the lift moves, I can hear the braking lock engaging and disengaging. I can also feel the vibration from the gears that lowers and pulls the ropes. I am not a light sleeper and I can hear it.
11: Windows are double glazed. But still can hear the rain splattering while sleeping.
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環境挺好的，新裝修很漂亮，門口有公交車直達
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特意來看刀郎演唱會訂的酒店，環境不錯[強][呲牙]以後攜家人們來澳門旅游會再次入住[玫瑰]
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酒店位置方便情度泥講冇乜好挑剔，但酒店本身仲有需要改進，例如沖涼去水系統，第二日就塞左滿瀉，同埋叫汁房最後要叫3次先有人泥汁
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交通方便，樓下就有超市，飯店和糖水鋪，公交車站，在銀河看完演唱會有直達公交車回到。衞生乾凈。但有點裝修的味道，窗簾白色，比較薄，對於想睡懶覺的人不友好。總的來説比較滿意。
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設施：設施齊全，也很新，房間內還貼心的備了潤膚乳，還有mini小冰箱
衞生：衞生很乾凈，新開的酒店衞生特別好
環境：樓下有很多吃的，距離官也街也很近走路15分鐘的距離，遠離鬧市區也很安靜
服務：服務人員很nice詢問什麼都會解答~
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新開業的好便宜訂了一晚，床好舒服。
門口就是公交車站，挺方便的。
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新酒店、設計不錯、位置可以、附近很多食的、就在肥仔文附近、床很好睡。正門不太明顯、可能會錯過。
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地理位置挺方便的,附近就有個超市,買東西挺方便,性價比好高,裝修風格也是自己喜歡簡約乾凈的感覺,下次來澳門,肯定會再次訂這家的.
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臨時決定在澳門住一晚，隨便搜的酒店，沒想到超出預期，很新很乾凈，房間也挺大。門口就有公交車能到官也街，三個站5分鐘就到了????下次跟朋友來還住這家嘿嘿
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澳門藝居酒店預訂電話：+8620-86009099
（電話忙線或無人接聽時，請在線預訂！）
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會議室在線預訂
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澳門藝居酒店地址：澳門 · 澳門 · · 孫逸仙博士大馬路586至598號, 氹仔, 澳門
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